Meet The Team

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Nicky Watson

CEO

Nicola is the main technical architect at Syrenis, as well as CEO. She has an unusual combination of technical and design skills and has been working in online application development for the last 20 years. Her focus on customer service ensures that Syrenis is heavily committed to supporting all its users across the globe.

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Ian Johnstone

Director

Ian co-founded Syrenis with Nicola in 2000. Ian is the CEO of Qbase Data Services, the two companies provide end-to-end marketing solutions for a number of joint customers. His main role in Syrenis is to look at future product and service developments, the most recent example of which is the newly launched Preference Centre.

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David Murfitt

Chief Technology Officer

With a focus on prevention, Dave oversees the security and compliance of Syrenis products and services, ensuring that our infrastructure and hosting provision can withstand and deter external threats, whilst delivering world class security protection that exceeds industry standards and regulation.

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Rebekah Glynn

Operations Director

With extensive experience in the software industry, including web development, IT support and people management, Rebekah joined the team in 2008. As Operations Director she is a specialist in project and service management and process improvement, responsible for the technical and support teams, project delivery and overseeing the continuing development of the Syrenis product family.

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Nick Elbra

Innovation & Development Manager

As Innovation & Development Manager, Nick leads on new project development, liaising closely with clients to identify needs and working in collaboration with our team of developers to find responsive solutions. With 25 years’ experience in software development, Nick oversees database management and maintenance, ensuring systems run safely and smoothly, remaining compliant with industry regulation.

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Christian Delroy

Support Manager

As support team leader, Christian places customer experience central to his work; managing effective working relationships with customers, as a skilled communicator he’s known to speak French with international clients from time to time. Qualified in computer science and engineering, Christian is a first-class coder; overseeing the support process through to resolution.

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Kevin Lawrence

Web Developer

Kevin is a key member of the web development team, combining a genuine interest in coding with a depth of experience in project management. With extensive insight into corporate environments and broader business change processes, Kevin brings a unique and practical approach to the development of software solutions and databases for businesses.

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Stephen Borgars-Smith

Web Developer

Stephen is the most new web developer and has brought a wealth of cutting-egde knowledge to the development team. An excellent problem solver, Stephen works alongside Kevin to bring our web applications to life, ensuring they are robust, secure and meet all of your requirements. He also wins the award for biggest beard in the office.

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Mike Suffield

Application Support Specialist

Mike’s role combines both customer service and developing, meaning that he is responsive to customer needs as soon as they arise; getting to work quickly to find solutions and resolve application queries. Fluent in various front-end and back-end languages, he stays up to date with the latest technologies and is often pulled in to projects at all stages of development.

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Chris Hunt

Support Specialist

With an extensive background in customer support, Chris is an excellent problem solver and the first port of call for any customer issues. He is dedicated to ensuring each and every client has the best customer experience.

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Nick Leigh

Support Specialist

A recent university graduate, Nick brings with him a fantastic knowledge of the latest coding practices and design patterns. At Syrenis, Nick applies his skills to quickly resolve customer queries and helps to develop new systems.

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Claire Loasby

Secretary and Finance

Claire is responsible for keeping on top of the day-to-day accounts of the company, and is the first friendly face you will see if you pay a visit to our office. She will also offer you a hot drink, and if you're lucky, some pastries!